Mobile Secure Grip Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal data is handled safely. This Privacy Policy explains how we collect, use, and protect your information when you visit our website mobilesecuregrip.uk or make a purchase.
1. Information We Collect
When you use our website or purchase our products, we may collect the following personal information:
- Contact details: name, email address, phone number, and billing/shipping address.
- Payment information: card details are processed securely via our payment provider and are never stored on our servers.
- Account details: if you create an account, username and password.
- Usage data: IP address, browser type, pages visited, and interaction with our site.
- Marketing preferences: if you subscribe to newsletters or promotional emails.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your orders.
- To communicate order updates, customer service inquiries, or support requests.
- To improve our website, products, and services.
- To send promotional emails or newsletters if you have opted in.
- To comply with legal obligations.
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Contractual necessity: to fulfil orders or provide services you requested.
- Consent: when you opt-in for marketing communications.
- Legitimate interests: for fraud prevention, website security, and improving our services.
- Legal obligation: to comply with applicable laws.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers: for payment processing, delivery, marketing, or website analytics.
- Legal authorities: if required by law, or to protect our rights and property.
All third-party providers are carefully vetted and required to maintain confidentiality.
5. Cookies & Tracking
Our website uses cookies to enhance user experience, analyze traffic, and deliver relevant content. You can manage cookies via your browser settings. For detailed information, please see our Cookie Policy.
6. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise your rights, please contact us at info@mobilesecuregrip.uk.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorized access. Payment information is processed securely via certified providers.
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Please check periodically for any changes.
11. Contact Us
If you have questions or concerns about your privacy, you can contact us at:
Mobile Secure Grip Ltd
CRAWF HOUSE, Chaffinch Drive, Kidderminster, DY10 4SZ
Email: info@mobilesecuregrip.uk
Website: mobilesecuregrip.uk